FAQs

Shipping:

All of our products are shipped frozen in styrofoam coolers with dry ice. We ship via FedEx. Your Wagyu beef will arrive within 2-3 days. If you’d like overnight shipping or need to make other shipping arrangements, please contact us and we’ll do our best to accommodate you. We reserve the right to not ship to certain locations during the summer months unless you contact us first.

It is normal for dry ice to evaporate but as long as the products arrive frozen, have no fear as it is still safe to enjoy.

Your order is also available for pickup and delivery within a 50 mile radius of our location:
356785 East 5400 Road
Maramec, Oklahoma 74045

Returns:

Due to the perishable nature of our product, we do not accept returns or offer exchanges. Goodsell Land & Cattle does not accept unauthorized returns. In the event that an unauthorized return is received, Goodsell Land & Cattle is not responsible for refunding any of the shipping costs associated with the unauthorized return.

If you receive a defective or damaged package, please contact us and we will be happy to assist you.

Refunds:

We are confident our products are the best, highest quality that you can find. However, if you are not entirely satisfied with your purchase, please contact us within 5 days of receipt and we will attempt to refund your full purchase price and/or issue a replacement.

Cancellations:

In the event that you need to cancel your order, please contact us as soon as possible, and we will attempt to cancel your order. If the order has already been packed or shipped, we will be unable to cancel the order.

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